KushCo Holdings
  • Garden Grove, CA, USA
  • Full Time

WMS Business Systems Analyst


KushCo Holdings is a dynamic sales platform that provides unique products and services for both businesses and consumers in the cannabis industry.  We are a dynamic and fast paced team working in an industry that is moving exceptionally quick. You will thrive in this environment if you seek a role where you want to have direct influence over the growth of our company, have an eagerness to learn, be a team player and willingness to be proactive.  If so, we want to hear from you!


Founded in 2010 as a packaging and supplies company for dispensaries and growers, KushCo Holdings regularly services more than 5,000 legally operated medical and adult-use dispensaries, growers, and producers across North America, South America, and Europe. The company has facilities in the largest U.S. cannabis markets and a local sales presence in every major U.S. cannabis market. 


The company offers a unique, exciting and high energy environment for its employees to develop professionally while being a part of one of the fastest growing sectors globally.  KushCo Holdings was recently ranked #774 on the Inc. 5000 list of Fastest Growing Companies in America and has been featured in media nationwide, including CNBCLos Angeles TimesTheStreet.comEntrepreneur, and Inc. Magazine.


Job Summary

KushCo Holdings, Inc. is looking for an experienced WMS Business Systems Analyst to join our rapidly growing company and to help us build and support our global warehouse management system.  This person will play a key role in performing ongoing solution delivery and production support activities related to the WMS application and connected systems.

Additional job functions will include supporting user requests for new functionality, reporting requirements, and necessary system access.  This role is perfect for someone who has hands-on WMS experience and who enjoys working with distribution technology, as well as working with team members from all levels of the organization across multiple locations.


Receives Direction From:

Director, Global WMS


Provides Direction to:

No supervisory responsibilities


Examples of Essential Functions:

Responsibilities include, but are not limited to, the following:

  • Support the ongoing configuration and evolution of the WMS application
  • Design, implement, and maintain all WMS configurations and customizations
  • Integrate, support, and maintain third-party software connections to WMS
  • Manage incoming help desk requests from users throughout the business
  • Support user requests for new reporting requests
  • Develop, test, and deploy customizations, custom objects, third party tools / applications and new WMS functionality based on evolving business needs
  • Provide internal, ongoing system/technical support to WMS users, including training as needed
  • Monitor & administer account management, roles and access, profile creation, security administration, etc.
  • Collaborate with internal stakeholders (i.e., executive team, management and sales) to gather and document operational and functional requirements and translate into operational solutions
  • Aggregate and analyze Business Requirement Documents (BRD) to develop business process and system improvements
  • Support all aspects of the WMS and serve as the primary contact for WMS support


 Qualifications Guidelines

  • Experience responding to requests quickly and efficiently according to SLAs
  • Extensive WMS and 3rd party integration experience required
  • Experience with testing processes and project management tools
  • Understands software development lifecycle
  • Administrator-level knowledge of roles, permissions, custom objects, workflows, reports and dashboards
  • A strong understanding of distribution operations, business processes and requirements
  • Project management, system implementation and system integration experience
  • Strong analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Ability to work independently with minimal guidance
  • Ability to work collaboratively with cross-functional teams



  • Bachelor's Degree in Computer Information Systems, Computer Engineer or similar
  • 2-3 years of hands-on WMS experience (Manhattan Associates SCALE preferred)
  • 1-2 years of report development experience (Cognos 11 Preferred)
  • Microsoft Azure or similar cloud-hosting experience a plus
  • JIRA or similar IT service management platform a plus


Physical Standards:

  • This position requires frequently sitting, standing, reaching, walking, and operating a computer workstation
  • Must have finger dexterity and ability to use keyboard
  • Reach, stoop and lift office files, records or reports, typically weighing 20 pounds or less
  • Reasonable accommodations will be considered which would allow the employee to perform the essential functions of this job

KushCo Holdings offers a competitive compensation package with medical, dental and vision benefits in addition to various paid time off and equity opportunity!  We believe in our workforce having a personal interest as stakeholders in order to encourage ownership in the overall success of the company.


KushCo Holdings is an equal opportunity employer striving to create a diverse workforce and will make reasonable accommodations as necessary for qualified applicants.


Additional Info:

Company Website: https://www.kushco.com/

Instagram: http://www.instagram.com/kushsupplyco

Facebook: http://www.facebook.com/kushsupplyco

Twitter: http://www.twitter.com/kushsupplyco

LinkedIn: https://www.linkedin.com/company/kushco-holdings-inc/

KushCo Holdings
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